Privacy Policy

2.1 Personal Information

We may collect the following types of personal information when you interact with our Services:

Contact Information:

• Full name
• Email address
• Phone number
• Mailing address
• Professional title and company information

Investment and Project Interest Data:

• Project preferences and interests
• Investment budget ranges
• Property type preferences
• Investment timeline
• Communication preferences

Account Information:

• Username and password
• Profile information
• Subscription preferences
• Account settings

2.2 Technical Information

We automatically collect certain technical information when you use our Services:

Device and Browser Information:

• IP address
• Browser type and version
• Operating system
• Device type and identifiers
• Screen resolution and display settings

Website Usage Data:

• Pages visited and time spent on pages
• Click-through rates
• Search queries within our website
• Referral sources
• Date and time of visits

Cookies and Tracking Technologies:

• Session cookies
• Persistent cookies
• Web beacons
• Local storage data

3. How We Collect Information

• Inquiries and messages sent through our contact forms
• Email correspondence
• Phone call records (when applicable)
• Meeting notes and interaction history

3.1 Direct Collection

We collect information directly from you when you:

• Fill out contact forms or inquiry forms
• Register for project updates or newsletters
• Request information about specific projects
• Schedule consultations or meetings
• Create an account on our website

3.2 Automatic Collection

We automatically collect information through:

• Cookies and similar tracking technologies
• Web analytics tools
• Log files and server data
• Third-party integrations

3.3 Third-Party Sources

We may receive information from third parties such as:

• Social media platforms (when you interact with our social media pages)
• Marketing partners and referral sources
• Public databases and directories
• Fraud detection services

4.1 Primary Uses

We use your personal information for the following purposes:

Project Information and Services

• Provide information about our real estate projects
• Send project updates and investment opportunities
• Process inquiries and respond to requests
• Schedule and conduct consultations

Communication and Marketing

• Send newsletters and promotional materials
• Provide updates on new projects and developments
• Conduct market research and surveys
• Personalize content and recommendations

Account Management

• Create and manage user accounts
• Authenticate users and prevent fraud
• Provide customer support
• Process subscription preferences

Analytics and Improvement

• Analyze website usage and performance
• Improve our Services and user experience
• Conduct research and analysis
• Generate reports and insights

4.2 Legal Basis (GDPR Compliance)

We process your personal information based on:

• Consent: When you provide explicit consent
• Legitimate Interest: For business operations and marketing
• Contract: To fulfill our services and obligations
• Legal Obligation: To comply with applicable laws
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5.1 Types of Cookies We Use

Essential Cookies

• Required for website functionality
• Enable core features like security and account access
• Cannot be disabled

Analytics Cookies

• Help us understand how visitors use our website
• Provide insights for website improvements
• Include Google Analytics and similar tools

Marketing Cookies

• Enable personalized advertising
• Track conversion and campaign effectiveness
• Support remarketing efforts

Preference Cookies

• Remember your settings and preferences
• Enhance user experience
• Store language and region preferences

5.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality. You can:

• Block all cookies
• Delete existing cookies
• Set preferences for specific types of cookies
• Receive notifications when cookies are set

6.1 Service Providers and Partners

We may share your information with trusted third parties who assist us in:

• Website hosting and maintenance
• Email marketing services
• Analytics and data analysis
• Customer relationship management
• Payment processing (when applicable)
• Legal and professional services

6.2 Business Partners

We may share information with:

• Real estate developers and partners
• Investment partners and co-investors
• Marketing and advertising partners
• Professional service providers (lawyers, accountants, etc.)

6.3 Legal Requirements

We may disclose your information when required by law or to:

• Respond to legal processes (subpoenas, court orders)
• Protect our rights and interests
• Prevent fraud or illegal activities
• Ensure public safety
• Comply with regulatory requirements

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

7.1 Security Measures

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security updates and patches
• Access controls and authentication
• Data encryption at rest

Administrative Safeguards

• Employee training on data privacy
• Regular security audits and assessments
• Incident response procedures
• Data handling policies and procedures

Physical Safeguards

• Secure data centers
• Restricted access to facilities
• Environmental controls

7.2 Data Breach Response

In the event of a data breach, we will:

• Assess the scope and impact of the breach
• Take immediate steps to contain the breach
• Notify affected individuals within 72 hours (where required by law)
• Report to relevant authorities as required
• Implement measures to prevent future breaches

8.1 Retention Periods

We retain your personal information for different periods based on:

• Active accounts: While your account remains active
• Inquiries and communications: Up to 7 years for business records
• Marketing data: Until you unsubscribe or withdraw consent
• Legal requirements: As required by applicable laws

8.2 Data Deletion

When retention periods expire, we will:

• Securely delete or anonymize personal information
• Remove data from active systems
• Ensure backups are also updated
• Maintain only anonymized data for statistical purposes

9.1 General Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of processing of your personal information
• Objection: Object to processing based on legitimate interest
• Withdrawal: Withdraw consent for processing (where applicable)

9.2 GDPR Rights (EU Residents)

If you are located in the European Union, you have additional rights under GDPR:

• Right to be informed about data processing
• Right to rectification of personal data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

9.3 Exercising Your Rights

To exercise your privacy rights:

• Email us at privacy@conceptimd.com
• Use our online privacy request form
• Contact us through our website contact form
• Mail us at our business address

We will respond to your request within 30 days (or as required by applicable law).

10.1 Email Communications

When you provide your email address, you may receive:

• Project updates and announcements
• Investment opportunity notifications
• Company newsletters
• Market insights and reports
• Event invitations

10.2 Opting Out

You can unsubscribe from marketing communications by:

• Clicking the unsubscribe link in emails
• Updating your account preferences
• Contacting us directly
• Using our preference center

10.3 Transactional Communications

We may still send you essential communications related to:

• Account security and updates
• Service announcements
• Legal notices
• Response to your inquiries

12.1 Cross-Border Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

12.2 Safeguards

When we transfer your information internationally, we ensure adequate protection through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes
• Other appropriate safeguards

13.1 Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13.2 Social Media Integration

We may use social media features that collect information about your visits to our website. These features are governed by the privacy policies of the respective social media companies.

13.3 Analytics Services

We use third-party analytics services such as Google Analytics to understand how our website is used. These services may collect and process data according to their own privacy policies.

14.1 Policy Changes

We may update this Privacy Policy from time to time to reflect changes in:

• Our business practices
• Technology developments
• Legal requirements
• Industry standards

14.2 Notification of Changes

When we make material changes to this Privacy Policy, we will:

• Post the updated policy on our website
• Send email notifications to registered users
• Provide prominent notice on our homepage
• Allow a reasonable period for review before implementation

14.3 Continued Use

Your continued use of our Services after policy updates constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you may discontinue using our Services.